Calculating Infinity
Calls will be regarding the Hampshire Water Transfer and Water Recycling Project (WTWRP) that is happening this year.
Please follow the CHF below and try to answer any question they have using the FAQS.
IF YOU DO TAKE A MESSAGE MAKE SURE YOU READ THE GDPR BEFORE TAKING ANY DETAILS.
LANDOWNER FOR SW:
Direct caller to our land agent Dalcour Maclaren
Email: hwtwrp@dalcourmaclaren.com
Land agent dedicated project phone line: 03330918337
END CALL, NO MESSAGE TO BE SENT
Direct them to the dedicated Project website: https://www.hampshirewtwrp.co.uk
or
https://www.southernwater.co.uk/about-us/our-plans/water-recycling/hampshire-water-transfer-and-water-recycling-project
NO MESSAGE TO BE SENT.
Callers asking for more information please try your best to answer using the FAQs
FAQs: Right click to open
If you are not able to answer the questions or they want more information etc please take details and send a message.
Let the Caller know the following information:
Formal feedback can be given in the following ways:
If YES, end call no message to be sent.
Take the callers details and let them know they will receive a call back within the next 5 working days.
If NO
READ OUT THE FOLLOWING GDPR NOTICE BEFORE TAKING ANY DETAILS:
Please note, Southern Water is collecting your personal data to help its development of the project through its consultation. Your personal data will be used to contact you in the future in relation to developments about this project. Your personal data will not be used for any other purpose, other than for consenting and regulatory processes and analytical purposes on an aggregated basis, without sharing any personal details or information.
However, you may be contacted by Southern Water as an existing customer where you have already given Southern Water permission to do so.
Please note, you can withdraw your permission for us to use your personal date at any time by calling us on 0800 254 5138 or by emailing us at HampshireWTWRP@southernwater.co.uk.
GENERAL PUBLIC
If calling about bills, supply or drainage they should call either:
Southern Water Services: 0800 027 0800
Portsmouth Water Services: 023 9249 9888 or email : HavantThicket@portsmouthwater.co.uk
End call, no CHF to be sent.
Close form, no message to be sent.
If applicable
Thank you for your call, someone will get back to you within 2 working days.