Calculating Infinity
To be used to contact the Kura Sales Team.
Note that Coachhire.com is now knows as Kura.
Coachhire continues to be the parent company.
Please switch to Ops account 1510 and handle as you normally would and send Ops handover email.
If a weekend booking, or for Monday AND deemed URGENT, complete the CHF and follow
the On Call Rota OOH only (see CRM for rota and office hours). Otherwise, complete and submit CHF.
If the booking is for tonight or before 9am the next day,
apologise and tell them we are unable to accommodate their request at such short notice.
Complete this CHF and submit, advising the caller someone will be in touch on the next working day.
Please advise the caller that we are not able to assist them, you can close this CHF and open the ‘Supplier list for Leisure Divert’ button on the CRM, choose the location of the caller and offer 3 local coach hire companies
Action according to the manual, complete and submit CHF
Complete this CHF and submit, advising the caller a member of the sales team will be in touch to confirm the changes.
Address and time required.
Address required.