Calculating Infinity
CLOSE THIS FORM AND SEARCH THE PORTAL – CREATE A VIEWING REQUEST
PLEASE CLOSE THIS FORM AND USE THE REPAIRS CHF
Access2View, Viewber, Vibrant, Tenref, Great Homes are all VIP
PATCH STRAIGHT THROUGH NO NEED TO TAKE ALL DETAILS
Check spellings
Check the number showing on your zoiper and say
"Thank you xxx (their name), I have xxxx number showing, is that the best one to get back to you on?"
Read back to check
If this is a repair issue, take the details of the repair required.
"I am sorry, the property managers are all engaged at the moment. When would be the best time for a call back?"
"I will put you through to one of my Colleagues now xx"
Try to patch call to 02477 18 01 52 Patch code 91646
DO NOT LEAVE VOICEMAILS
If no response, tell caller you will send a message through and they will get a call back.
"Thank you, I have recorded the details and we will contact you as soon as the office is open".
"I am sorry, there is no one available to take your call today, we will get back to you when the office is open"
Send message, even if it is a cold sales call.