Calculating Infinity
Good morning/afternoon/evening.
Thank you for calling the Rampion helpline, how can I help you?
I am just going to take a few details from you so that I can pass it through to the relevant department.
No need to push if the caller is resistant to provide this info.
What is classed as an emergency:
Continue to take details and send a message.
Continue to take details and patch to the following:
Chris Tomlinson on 07815 141 008 Or Jennifer Donn on 07971 821360
Patch code: 92269
And submit the CHF.
Very brief record of reason for / details of complaint or enquiry
Now say: The relevant department will then be in touch within 48hrs to acknowledge your complaint / enquiry.