Calculating Infinity
CLOSE THIS FORM AND USE THE OOH CHF.
Take details and send a message, then call Vanessa or Arifa:
Code: 2331
9am – 4pm
Maintenance requests i.e. tap leaking/washing machine not working etc etc are to be patched.
Please take details and patch to Vanessa or Arifa and send a message.
Mon – Frid Vanessa: 07720 165144 x 3, if no answer try Arifa.
Fri – Mon Arifa: 07852 002452 x 3 if no answer try Vanessa.
Patch code: 92331
PLEASE CHECK THE PORTAL
If there is a check in or out the same day the NO we can not accommodate.
NO late check outs for student at WSM, they MUST check out by 10am on a Saturday.
IF the apartment has been free before check-in or is free after check out, please take all details and call Arifa/Vanessa and then send a message.
Mon – Friday Vanessa: 07720 165144 x 3, if no answer try Arifa.
If someone is asking if we can hold their luggage, we can do this only if a staff member is on site.
Please take details and call Claire – 07802 570 428 (ONLY between Mon – Fri 8.30am to 3pm) to see which site she is at and to see if she can help, then send message.
Please take details and see if you can help the caller i.e. door codes etc if not send a message through and let them know they will get a call back.
UNLESS it is deemed urgent, then take details and call Vanessa/Arifa.
Take all details and send a message through, let the caller know they will get a call back within the hour UNLESS it is urgent i.e. they need to know today, then take details, send message and call Vanessa or Arifa.
If asked we DO NOT offer same day bookings and minimum stay is 5 night. Please just let the caller know we do not have any availability. Same if they ask about booking in London or Dublin.
NO MESSAGE TO BE SENT FOR COLD CALLERS, YOU CAN GIVE EMAIL: enquiries@aqora.co.uk.
If Applicable
If a sales call please get as much info/purpose of stay as possible. I.e. Working away from home/ leisure etc. visiting kids at Uni (Exeter)