Calculating Infinity
DOMESTIC SALES - these are calls from the general public and are handled by Ken Burdock, he deals with sales enquiries relating to: Boilers, external wall insulation and solid wall. COMMERCIAL SALES - These are companies calling in for sales Sharon Casey - Accounts, Premises, HR, Fleet, Accreditations, Compliance, HMRC
They have 3 employees that have recently left. Please see below how to direct their calls. Paul Cooper - Adrian Lepper Francisco Ramirez - Phil Hawitt Anneka Weekes - Sharon Casey
Criteria for Emergency: Employee Family Emergency Calls Urgent Calls from Customer relating to any water / gas issues Should there be an agitated customer which you feel needs urgent attention Cancellation of any meetings or appointments
If call meets emergency criteria then patch to Sharon Casey on 07534 640609
Patch code 91712
Thank you for your call today someone will contact you back shortly.