A Testing Nic
Accident Helpline – 482
Accident Helpline No Message
Acme
Admin Directory
Allscapes Gardens Ltd
Amwells
Aqora
Aqora IH
Asda – Quality Hotline
Asyst – Accident Claim Line 1138
Asyst – Hospital Line 1604
Attic Self Storage – Bow
Attic Self Storage – Kings Cross
Aubin MaaS Ltd – 454
Austinsuite
Banijay UK
BBA No Ticket Raised
Beachside Lawyer
Beeso IT Ltd/Convergent Technology NO Message
Beeso IT OOH Emails
Bespoke Vehicle Leasing Ltd – T/A Bespoke Vehicles
BetPat
Brimble and Clark
Brussel Pond
Burlow Spencer
ByMedic
Canon Medical Systems Hotline (was Toshiba)
Cecil Christophe
Central IVF
Certificate in Online Business (COB)
CF Plumbing – 1065
CFB Boilers – no message
CFB Boilers Ltd
Cheep Cheep Travel – 508
Chief Inshur
Chief Tech – 507
Chief Vehicle – Birmingham Retail
Chief Vehicle – Paignton Retail
Chief Vehicle – Pure Vehicle Hire
Chief Vehicle – The Claim Line Accident Report
Chief Vehicle Rentals CHF MAIN
Chimney Credit Card Payment
Chimney Retail
Chimney Retail – with credit card details
Chimney Retail Credit card payments
Chimney Trade
Civica – Sales Enquiry
Civica – Support call/Chase
COLEGIO DE ABOGADOS
Collectables Guru – Australia
Complete as best you can
Convergent Technology
Convergent Technology OOH
Cook & Associate Lift Consultants Ltd
Cornerstone Care Services Professionals Ltd -1565
Cycle Smart Foundation
Deborah Collier's Office
Deutsche Capital (doycha)
DJ Nick Burrett
Dogger Bank D – 481
Dogger Bank South Wind Farm
Doyen Britain – Future Knowledge
Doyen Britain -Jesse Sloane
Doyen Britain -The Certificate in Online Business
Doyen Britain -U Want the best.com
Drown Ltd
Dummy Artonezero IH
Dummy Postcode Finder
Eager Drinks
Easy Connect – 1620
Eco People
Economist Group
Ed Wheeler mobile phone
Eurotank
Eurotank – OOH
Eurotank – OOH Current
Eurotank OOH Fri – Mon
Eurotank OOH Testing
Eurotank Service Group IH – 1238
EUROTANK STAFF MESSAGE
Eye Spy 360
Fidabona
Firebrand Nordic – 386
Firebrand Technical
Firebrand Technical Support
Firebrand Training
Five Estuaries Offshore Wind Farm Ltd
Fog Off Mosquito Control – 518
Forms Directory
GWSE – 1032
GWSE – AUTO RECORDED MSG
HD Auto Tech
Heroic Healthcare
Holchem
In Your Space
Inch Cape Offshore
Infovista
Kaz Train att 2
Key Travel – manual notification unable to contact.
Key Travel UK – 9th February 2017
Key Travel UK – Temporary Form 17 June
Key Travel USA
KH Advisors
Kirby – 1016
Kirby – The Fraser Group
Kirby Group IH
Kirby IT Related
Kura – 2214
Kura – Captia MOD
Kura Sales
Lab Lateral Ltd
Left Brain Message
Leonova
London Visa – 1718
LSG Electrical Services Ltd – 1150
Lucie App – 2244
Madeira Island
Manor Aus – 432
Manor Medical Aus – Surrogacy Services
Manor Medical Australia – Egg Donation
Manor Medical Centre
Matrix Global
Medsolve
Medsolve Out Of Hours Comms
Medsolve Out Of Hours Comms – Copy 1
Mia Partners
Nativo Ltd – 1159
Nic P Training
No Agent – current form 1646
No Agent – current form Dec 17 (RS)
No Agent – New Landlord Sales
No Agent – Other
No Agent – Repairs
No Agent – this was the old form that was alteredaccidentally
No Agent – Viewings (1720)
No Agent – VIP Customer (UnVerified)
No Agent – VIP Customer (Verified)
Norango – General Message
Norango – Sales Enquiry
Norango Client Review
Norango Moneypenny Challenge
Norango Recruitment – Freelancer Skills & Experience
Norango Recruitment – Freelancer Systems
Norango Recruitment – Pre-Selection Form
Norango Recruitment – Skills Assessment
Nord Stream AG calling
North and South – 1165
North Falls Offshore Wind Farm
Oak Tree Energy
On Trak TEST DO NOT USE
Ontrak – 1770
Paratus – 452
Portman Collier
Quantum Sales Engines 1739
Rampion 2 Offshore Windfarm
RB Surveying Solutions
Red Carpet Chauffeurs
Renewable Connections
Resiclean
RHJ Accountants
Rick training
Risk Avert Ltd (Arqiva)
Roasted Coffee Ltd
RWE Norfolk Emergency OOH
RWE Norfolk No Message
RWE’s Norfolk Offshore Wind – 505
Saipem Oil
Sam Test
Sam Training
Sam training 2
Secta Building Services
Seekers – 312
Sentaur Services Limited
Sentiment Metrics – Ebay – 1009
Sentiment Metrics – IPI / ESL – 1008
Sherbet Taxis London Ltd
Sherwood Lighting
Signal Management Trafffic
Simfoni Aus
Simfoni UK
Simfoni US
Situ – New Booking Enquiry
SITU IH CHF
SITU OOH CHF
Smith Hobbs
Sofia Offshore Wind Farm
Solutions Electrical Software
South Bank IT & Unilink Software
Specialist Lining Services
Stantec – 487
Steven I.T Man
Symbox
Synergi Recruitment
Teclo Networks 1232
Test Nikesh 1
The Ultimate Mattress
Timberclick
TradePeg – 1607
Trainee – Session 1
Training session 4 – Trainee feedback
Transforming Mind Solutions
Triton Knoll
Triton Knoll – NEW
UHC Global Medical Arrangement OOH
UK Carbon Care
UK Carbon Care – NO Message
UKVisaHub
United Healthcare Global
Vega Algorithms
Vega Algorithms (1)
Vega Algorithms (Kat) not in use
Vega New – 1786
Vehicle Accident Support
Vehicle Accident Support No Message
Vickie Training
Zynstra

Norango Client Review

Client Name

Contact Name

First Last

Telephone

Hi there, my name is xx from Norango. I wonder if you have time to speak to me today about the services we provide you with? It will just take 5 minutes and it will give us the chance to make sure we are doing everything we can to make sure you are happy with our service

1. Why did you choose Norango in the first place?

2. Did you have any concerns about using a call handling service?

2. What do you love about us?

3. Is there anything you don’t like about us?

4. What could we be doing to make your life easier?

5. What other services might we be providing for you?

Is there any other feedback you would like to give=

From these questions you will get an overall feel of whether this client is happy with the service

Appropriate to continue with request for review?

Yes

Thank you for your time, I have documented your concerns and we will work very hard to make sure that put the necessary changes in place as soon as possible.

I wonder if you would be interested in helping us by putting a review online? It only takes a couple of minutes and if you can provide us a 5 star review by xxxx I can offer you a £30 credit on your next bill.

Are they happy to do a review?

Yes

No

IF APPLICABLE
Reviews are anonymous until they put in their name and company. Email addresses are required but are only seen by us. They have to put in an email address so that the review company know that it is a genuine review

IF APPLICABLE
We cannot write it for them as it has to be entered from their location. IP addresses are monitored to make sure reviews are genuine.

Still does not want to do a review
Take full details of why

Thank you VERY much for your time today

. IF APPLICABLE – we will email the link to you straight away.