Resiclean – Calculating Infinity

Resiclean have an IVR and calelrs select a number for the department they require. This pops the correct CRM
PLEASE MAKE SURE YOU SELECT THE CRM YOU HAVE RECEIVED THE CALL ON
However, if the caller has selected the wrong option, simply select the right one and make a note in the agent´s comments.

To see information of what the clean includes, please see the button on the CRM.

Caller has selected Payments and Accounts, take details and say that they will get a call back.

Caller has selected Head Office, if they ask for someone by name please patch caller to Benjamin on 07720 532 660 (Account 91652)
If they do not ask for anyone by name, say that the person they need to speak to is away from their desk or in a meeting and that someone will call them back later today.

Caller has selected QUOTATION, take details and quote using price list below.

We do not take deposits, nor payment upfront.
We are that confident in the level of our cleaning that we take payment once the works are completed and you or your agency are happy, this is why we are the agents preferred choice of cleaners.
We give complete peace of mind.

Caller has selected booking, take the details down as the per the booking form and if IN HOURS try to patch

If not IN HOURS, book in the date that they request and state that they will get a confirmation email of the booking shortly.

We do not take deposits, nor payment upfront.
We are that confident in the level of our cleaning that we take payment once the works are completed and you or your agency are happy, this is why we are the agents preferred choice of cleaners.
We give complete peace of mind.

Company(Required)

Contact Nº(Required)

Mobile Nº

Email(Required)

Nº of bedrooms at property(Required)

Bookings and Quotations

IMMEDIATE PATCH TO Jonatan 07496 026 833 patch code 91650

Continue to take details and say that they will be called back shortly.

Name of letting agency(Required)

Type of clean required(Required)

Price for 5+ bedrooms is on application. We will take details and office will confirm back to them.

Quotation Details

List service required and what you have quoted.

Reason?(Required)

Date clean required(Required)

Requested time of clean(Required)

Keys to be collected from(Required)

Keys to be dropped off to(Required)

Regarding / Additional Information

Price Lists

END OF TENANCY/ PRE TENANCY CLEANS

Prices include VAT

Property Type	Excl Carpet Cleaning	Incl Carpet Cleaning
Studio Flat	£100	£140
1 Bedroom	£140	£190
2 Bedrooms	£200	£285
3 Bedrooms	£270	£390
4 Bedrooms	£370	£490
5 + Bedrooms	£450 – POA	£595 – POA

Prices stated include, one lounge, one bathroom, one kitchen.
Additional rooms are charged at an extra of £25 per room, £35 if fitted with carpets.

See button on CRM for what clean includes.

Prices may vary for larger properties

CARPET CLEANING ONLY
Bedrooms – £25.00
Lounge/ Dining Room – £30.00
Stairs – £2.00 per step
Hallways – £15.00
MINIMUM SPEND £40.00

We bring our equipment. We will call them for details prior to arriving.

Thank you for your details, you will receive a confirmation email within a few hours.

Agent Comments