Calculating Infinity
Message only. No Patching. Call engineer.
Company – FIREBRAND
Advise caller they will be contacted within the hour.
End call and call engineer. If no answer from engineer leave voice mail and move to the next engineer.
If you do not reach on call engineer escalate to Bevan Miller. Continue calling until you speak with someone.
Use account code – 1121
Record all calls on the form.